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Annie Everill

Marketing Executive

Jamie Gentile-Clarke

Managing Director

Matt Cooke

Website Manager

Nathan McEvoy-Swann

Head of Digital and CRM

Charita Chutoorgoon

Understanding your competitors is vital for success as this uncovers new strategies, weaknesses and market positions. Through using softwares and systems, you can begin to uncover more detailed information about top competitors including their keywords, backlink history, top pages and ads.

Competitor analysis is a strategy that includes the necessary research of major competitors in order to gain knowledge and insights into their products, sales and marketing techniques. By completing this strategy, businesses can build their own methods in line with their findings whilst making improvements to their website, design, content and 

 efforts. By delving into competitors, businesses can find opportunities to get on top whilst also keeping up to date with 

To run a successful and effective competitor analysis, there are a number of essential steps to take to ensure you are getting the right information and the best possible outcome for your own site or marketing strategy.

Here is a step-by-step guide for competitor analysis.

The very first step would be to find out who your competitors are so you know exactly who you’re up against and who to research. This can be done in two ways, direct and indirect.

Direct competitors are businesses that offer a product or service that is a similar substitute to yours and operate in the same geographic area. Indirect competitors are those who provide products which are not the same but could still satisfy the same customer or solve the same query. When comparing your business to these competitors, it’s important to mainly focus on the direct results as you will have similar data, keywords and website content.

One of the main elements of a company or website you’ll want to analyse is its product line and the quality of the items they have to offer. This can include information such as pricing, discounts and offers, communications, imagery and content. Here are some key questions to consider when analysing a competitor's product or service.

When researching a competitor, their sales are one of the most important aspects as this shows their progress and success. By uncovering details about their sales, you can then take these to prepare your sales or marketing teams in terms of what they need to improve, what might not be working and what to introduce.

A company's marketing plan will have a huge impact on its overall sales and online success. The strategies they use within their marketing could cover aspects such as 

, all of which have a great influence on customers and buyers. When completing competitor analysis, you will want to research marketing features such as their blog/news, case studies and testimonials, social media presence, 

, copywriting, guides and resources, press, online and offline advertising, 

From the initial marketing research, you can then delve deeper into a competitor's content strategy, analysing both the quality and quantity of content they are releasing. 

Key questions to consider when looking at a content strategy include:

How often are they publishing content?What type of content are they creating?How is the quality of content? Are there any errors?Is their content free and accessible?Who is writing the content? Is it created in-house or through a freelancer?Where do they get their imagery from?

Understanding the type of technology your competitors use can help to increase momentum within your business. This research can help with both internal and external factors including customer service levels, employee satisfaction, service quality, production and general business admin. Once you have analysed a competitor's content and methods, there might be particular things which are restricted due to the technology they use. These systems can range from plugins to CRM systems and will benefit different sites in different ways.

To analyse the engagement levels of a website or specific content, you’ll need to discover how their audience responds to what they’re posting. This can be done by finding the average number of comments, shares, likes, clicks or specific data such as 

As you analyse each competitor, it’s a good idea to follow the SWOT analysis process. This means you’ll take note of your competitors' strengths, weaknesses, opportunities and threats. Some key questions involved in SWOT analysis include:

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A step-by-step guide to competitor analysis